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Shipping & Delivery
We are presently offering FREE SHIPPING via the South African Post Office (Airmail registered or insured). As an optional pay-for option we offer upgrade to courier shipping via Dawnwing, (www.dawnwing.co.za) a subsidiary of the international DPD Laser Group or ARAMEX (www.aramex.co.za). All parcels are fully trackable. Run times vary according to chosen service level and destination. Add to that at least 2-3 working days for order processing on our side please. For larger orders of several big items it can be more.
For bulkier orders above 100 GBP in value or the equivalent in other currencies, we offer surface mail shipping as a cost effective but slow option. To "downgrade" to surface mail, use discount code sendbysurface on checkout.
Customs Duties and Taxes
If you are located outside South Africa, your country may levy import duties or taxes such as VAT (Value Added Tax) on goods sent by mail. All possible duties or taxes are the sole responsibility of the recipient. This is international practice in all cross-border ecommerce transactions. We send out all our parcels with the proper customs documentation to the best of our knowledge and invoices attached. Should your order be a gift, you can notify us of that during the order process by checking the appropriate button. Different tax and duty free thresholds may apply to gifts, depending on destination country.